Frequently Asked Questions

You can make changes to your group roster at any time. The group owner (creator of the group account) should log in to EDRDpro.comDirections on how to edit your roster are available on a tutorial video here.

If you need to add on members to your group size during your billing cycle you can purchase additional group spots. The price to add more members will be prorated according to how many months are left in your billing cycle. Directions for increasing the size of your group are available on a tutorial video here.  Your renewal rate will reflect the total number of group members you have at the time of renewing.

All group memberships are active for 12 months and renew automatically after 12 months. You will receive an email to check in at least 2 weeks prior to renewal as a reminder.

If you have any further questions or need assistance, email